Greenville's Punctual Emergency Plumbers
The Punctual Plumbers Delivering the Best Plumbing Services in Town

Water Heater Problems

Greenville Water Heater Plumbers – (864) 326-3000

Benjamin Franklin Plumbing in Greenville can identify any problem your water heater is exhibiting and tell you the most cost-effective way to fix it. Backed by 20+ years of industry experience, we have seen virtually every problem that can cause a water heater to stop working. Thanks to our advanced industry training and stock of plumbing parts and tools, we can get right to work on repairs once we see the source of the problem. All of our plumbers are background-checked, drug-free, and licensed, too, so you know you’re getting great plumbing services from a trustworthy local team!

Contact our Greenville, SC water heater plumbers today to schedule a service.

Common Problems with Residential Water Heaters

  • Extinguished pilot light: If the pilot light on your gas water heater goes out or will not light at all, it could be an issue with the gas line connected to the water heater. This issue can be potentially dangerous, so please call us at (864) 326-3000 right away to schedule an emergency service.
  • No hot water: Another water heater problem related to the pilot light is receiving no hot water at all. The gas burner is either nonfunctioning or emitting such a small flame that it cannot heat the water faster than the environment cools it. An electrical water heater that doesn’t heat water could have a faulty heating element that needs to be replaced.
  • Runs out of hot water: Typically, a water heater that runs out of hot water in use – such as the middle of an average-length shower – is experiencing a thermostat glitch. It might be that the temperature is set too low for the larger size of the tank. Again, it could also be a failing heating element, though.
  • Strange noises: When you notice a strange clicking, tapping, or rattling sound while you run a hot water tap, the source is probably a layer of sediment inside the tank. Minerals will start to clump together naturally in your hot water heater over time. While in use, the heat will cause the water to stir, which loosens the sediment and generates odd sounds. Getting a hot water flushing service is a good way to take care of this issue.
  • Water leaks: A steady leak from the top or bottom of your water heater can be a serious issue that may eventually cause water damage to the rest of your property. If you can, shut off the power to your water heater and turn off the cold-water inlet at its valve. Get our plumbers out to your home as soon as possible, so we can find the source of the leak. It could be a broken valve, faulty drain outlet, cracks in the tank, or something else entirely.

For reliable water heater maintenance and repairs in Greenville, contact our professionals today!

We Love What We Do & It Shows!

Hear it from Our Customers
  • “Work completed”


  • “Keeping Promises”


  • “Oh, we had the best experience with Ben Franklin Plumbing and would call them in a heartbeat!”

    Willie Mae Dove S

  • “They are always prompt, professional, courteous, and always take care of the problem.”


  • “I was very impressed with his work ethic.”

    Dwight W.

  • “They clearly explained the different options for service and the associated costs, and offered discounts and a coupon for next time. ”

    Diana L.

  • “Response was quick. Great all the way around.”


  • “The technician was friendly and efficient...I would choose Benjamin Franklin plumbing again.”

    Tessia R.

  • “They explained every step to me and showed me the cost of the job. They got to work without delay and was in and out in a short time.”

    William C.

  • “Handled the call quickly and professionally. Highly recommend Benjamin Franklin Plumbing.”


  • “Could not be more pleased with their punctuality and professionalism.”

    Kelly Allyson S

  • “I have them on speed dial!”


  • “Great customer service!”
  • “3549295”

    David Russell


Make the Right Choice

Choose Benjamin Franklin Plumbing
  • 24/7 Emergency Services

  • Flexible Financing Options

  • Lifetime Workmanship Warranty

  • Fully-Stocked Service Trucks

  • 100% Customer Satisfaction

  • Drug-Free. Background Checked.

  • Respect for Your Property

  • Always Punctual & on Time